Consumer Rights

Internet is not a free service, although government has launched free WiFi and Internet in the non-urban areas to let the people in those area to enjoy the same opportunity to gain knowledge and explore the world. Consumer who subscribed their own Internet Account have to deal with their bills monthly, daily or by period defending on the plan which they have subscribed. It is unfair if Government is controlling the speed of the Internet for political purpose. Of course, there is quota limits for the Internet service based on the plan subscribed. But if the connection are unstable, just guess how many times a consumer need to press the refresh button? Just because the connection has failed or time-out which is causing more data transferred during the page-refreshing, just for the sake of loading a complete page. And when the page has just complete loaded guess what? The ISP (Internet Service Provider) such as Celcom, Digi and Maxis send you a message saying "Your quota volume usage has exceeded, please purchase for more volume". Sometimes consumer have to face and waste a lot of time just for the sake of getting the Internet connection to be connected because of the unstable connection and bad signal. Government has no rights to control the Internet speed. Controlling it won't change the attitude of a kid or youth if the parents and school still failed to educate them about the good values. Just think about the places where there are no internet service available and the times when Internet have not existed yet, but criminals still occurs. Good values are educated by good examples and good attention, not by force. The increasing percentage of criminals in our Country are also caused by the bad examples shown by the surrounding adults, not enough attention by 24-hours working parents and the influences of the Movies and TV Show. Most Films in our country nowadays are more about gangster such as "KL Gangster", "Bini-Biniku Gangster" and etc. I think those are the issues where Government should be more focused on. For example, If a consumer purchased one nasi lemak for breakfast, should Government stop or control the consumer from eating it? The same thing with Internet. - JIM

Dyana slams Shaberry's broadband bait
http://www.kinitv.com/video/7152O8